FAQ
If you don't see your question answered below, email me directly: support@aperturethreads.com
Guarantees & Returns
What if I don't love the shirt?
Keep it. Donate it. Pass it to a friend who shoots JPEG.
Our 99-Day Keep It Guarantee covers incorrect sizing, print defects, shipping damage, or just plain buyer's remorse.
If the shirt doesn't fit or the vibe isn't right, email support@aperturethreads.com within 99 days with your order number and let me know what's going on.
You can choose a refund or a replacement. No need to send the shirt back.
Photography is complicated. Returns shouldn't be.
How do sizes differ between product types?
This is important: sizing varies significantly between manufacturers.
Comfort Colors (the Premium Tees) runs larger and boxier than standard Gildan tees (the Classic Tees). Hoodies follow standard US sizing.
There are detailed size charts on every product page. When in doubt, check the measurements against a garment you already own and love.
Shipping & Delivery
Will I get tracking information?
Yes. You'll receive a tracking email as soon as the order ships, so you know exactly where it is.
If it's been more than 5 business days since shipping and nothing's arrived, email support@aperturethreads.com and I'll look into it.
My tracking shows nothing — is my order lost?
You're not seeing things, and your order isn't lost.
My print partner generates the tracking number and fires off the shipping notification the moment the label is created — which is before the parcel is physically handed over to the carrier. That's why the carrier site shows "label created, awaiting parcel" while my email already says it's shipped.
It's frustrating, I know — it makes it look like something's gone wrong when it hasn't.
The carrier will scan it in and tracking will start moving normally once that happens — usually within a one to three days.
If it hasn't updated after a few days, email support@aperturethreads.com and I'll chase it down personally.
Where are the shirts made and shipped from?
All shirts are printed and shipped in the USA using quality blanks.
That means faster delivery, consistent quality, and no international mystery delays.
Do you ship internationally?
Yes. I ship to the UK, Canada, Australia, New Zealand, and more. All orders are printed and shipped from the USA.
International delivery typically takes 7-28 business days depending on destination and customs. That's a wide window — blame geography, not me. I'm actively looking at ways to improve this.
How long does shipping take?
- USA: Printed and packed within 2-5 business days, then 3-5 business days shipping
- Canada: Printed and packed within 2-5 business days, then 5-15 business days shipping
- Australia: Printed and packed within 2-5 business days, then 10-30 business days shipping
- Rest of world (UK, NZ, Europe, etc.): Printed and packed within 2-5 business days, then 7-28 business days shipping
Remote areas may take a bit longer — especially if you're ordering from somewhere that requires binoculars and patience.
How much is shipping?
- USA: From $4.87. Free on orders over $75.
- Canada: From $9.39. Free on orders over $100.
- Australia: From $12.49. Free on orders over $100.
- Rest of world: From $10.00. Free on orders over $100.
All prices in USD. More budget for glass and coffee.
Products & Quality
What product types do you offer?
Designs are available across multiple product types depending on what's proven popular:
- Classic Tees — from $29.99. The standard offering, available for all designs. Lightweight cotton, true-to-size fit.
- Heavyweight Tees — from $37.99. Heavier weight, softer feel, ringspun cotton. Available for select proven designs.
- Long Sleeve Tees — from $39.99. For when you need coverage but not bulk.
- Pullover Hoodies — from $59.99. Medium weight warmth.
- Zip Hoodies — from $67.99. Layering flexibility.
Not every design is available on every product type. I expand products based on what actually sells — if a design proves popular, I make it available across the full range.
What exactly am I getting when I order?
Quality print-on-demand apparel — tees, hoodies, or long sleeves — printed in the USA. Designed by a photographer for editing sessions, photo walks, and explaining (again) why that new lens was absolutely necessary.
Every order:
- Print-on-demand production — no excess stock, no waste
- Soft, comfortable, true-to-size fit. Solid colours are 100% US-grown cotton. Heathers are a cotton-poly blend.
- A shirt that wears well, feels good, and quietly signals that you know your way around a camera
Expect the occasional nod of approval — and the occasional confused question from non-photographers.
What does "Made-to-Order" mean?
It means your shirt is printed after you place your order.
No stockpiles. No overproduce. This lets me release new designs regularly without creating waste or filling warehouses with unsold shirts.
It takes a little longer — but it's worth it.
Why does the shirt feel a bit stiff when it arrives?
That's just the ink setting from printing.
One wash and it'll soften up nicely — like a well-worn tee.
How do I wash my shirt?
- Wash inside out, cold water
- Tumble dry low or hang dry
- Don't iron directly on the print
- Skip the bleach
Your shirt won't explode if you use warm water. Cold just makes it last longer.
Why aren't all designs available on all products?
Because I'm a photographer, not a speculator.
When a design proves popular on the classic tees, I expand it to premium tees, long sleeves, and hoodies. That means you're only seeing products that other photographers have already validated.
It also means I'm not guessing, overproducing, or filling warehouses with designs nobody wants.
If there's a design you'd like to see on a different product type, email support@aperturethreads.com — it's a track request.
Discounts & Gift Cards
Do you run discounts or promotions?
Yes — join the email list and get 15% off your first order.
After that, I don't do constant sales or fake urgency. Just quality designs at fair prices with the 99-Day Keep It Guarantee.
I have a discount code — where do I enter it?
At checkout, you'll see a "Discount code or gift card" field in the order summary on the right (desktop) or under "Show order summary" (mobile). Paste your code there and click Apply.
If it's a working code and your order qualifies, the discount appears immediately.
What about gift cards?
Digital gift cards from $20-$200. Delivered instantly by email. They don't expire. Non-refundable.
Perfect for photographers who are impossible to shop for.
How do I use my gift card?
You'll get a code by email when someone buys you a card.
At checkout, enter the code in the "Discount code or gift card" field — same place a discount code goes. The balance applies automatically.
Any leftover stays on the card for next time. Gift cards don't expire, so there's no rush.
About Aperture Threads
What's the story behind Aperture Threads?
Aperture Threads is a small operation run by photographers with, arguably, too many cameras and not enough sense. After 25 years of wildlife photography and zero good T-shirts to show for it, I made my own. Designs for people who know what ISO actually does and have absolutely explained it at a party no one asked them to.
I'm a photographer making shirts for photographers. Which means I know exactly how ridiculous we all are, and I'm absolutely fine with it.
If you've ever woken up early for light, overthought a setting, or justified "just one more lens," you're in the right place.